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Tuesday, 11 December 2012

Updated Ltl Acorn 6210 back order news and firmware updates

New Ltl Acorn 6210MGX
The shipment of new Ltl Acorn 6210 MGXs arrived at the end of last week and during pre-despatch checking we discovered an issue with the wireless function.

This resulted in a flurry of emails and tests between us and the factory, to determine the cause of the problem. It turned out that the cameras had been accidentally loaded with malfunctioning firmware; and with due credit to the factory, we had new firmware by Monday morning and by the evening, all the cameras had been re-programmed and tested, both for MMS and SMTP.

This has resulted in a despatch delay, but I'm happy to report that all the back and current orders for this camera model will be despatched by the end of today or tomorrow morning.

All customers should have received their cameras by Friday 14th December 2012.

All the UK small orders will arrive by Royal Mail Special Delivery and other orders will either be Royal Mail or DHL.

We are sorry for the delays on delivering the new model and hope that things can now settle down and normal service be resumed.

We now have new firmware V1.2.003T which I will test for
compatibility with older cameras. If it tests OK I'll make it available.
If you have a recent MG camera which is not achieving a wireless connection and probably not showing a mast and signal strength icon, then this firmware will fix this problem.
Email me the camera serial number and date of purchase; and I will send you the BIN file.

The new 6210MC shipment is just leaving China and we hope it will arrive early next week; which should mean that we will be able to deliver all back and current orders for this model, by Saturday 22nd December 2012.

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This web site is about the wildlife, particularly the mammals, of the Glen Affric National Nature Reserve area in the north west Highlands of Scotland, UK; and the equipment I use to search for them, which is chiefly trail cameras.

I provide a technical support and parts service for the Ltl Acorn range of cameras and the income from this provides for the upkeep of this site and the purchase of cameras for my own surveying.

I hope you find the site useful and informative; and please contact me if you have any questions that I haven't already covered.